Privacy Policy

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Privacy Policy

Thank you for visiting the Privacy Policy of FULLY GROUP (CN) LIMITED and FULLY COSMETIC (GZ) CO.,LIMITED (collectively, 'we', 'us', or 'our'). Your privacy is important to us. This Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our websites and use our related services (collectively, the 'Services'). It also outlines your privacy rights. By providing us with third-party personal data, you confirm that you have obtained the necessary consent and have the authority to share that information with us.

Information We Collect

In the course of you accessing and using our Services, we may collect and combine various information about you. This includes Contact Information such as your name, email address, phone number, and physical address; Log and Usage Information such as your IP address, browser type, pages you view, links you click, and details about your browsing behavior like time spent on our site and the referring website; as well as Transactional Information related to your purchases, such as the products you select and their price. Please note that all payment details and the final shipping address for order fulfillment are collected directly by PayPal on its secure platform, and are governed by PayPal's own Privacy Policy.

How We Use Your Information

We use the information you provide solely for the purposes for which it was collected. This includes using your contact details to fulfill your requests and provide customer service, typically within 24 hours; with your explicit permission, we may also use your email address to occasionally send you updates about our new product developments, from which you can opt-out at any time. Furthermore, we process data to serve our legitimate business interests, such as monitoring service trends, protecting our website from fraudulent activities, and ensuring business security, as well as to comply with our legal and financial obligations. Please note that we do not engage in third-party advertising partnerships and do not disclose your information to external parties for their marketing purposes.

How We May Share Information

We treat your personal information with confidentiality and only share it in very limited circumstances. Specifically, we may disclose your data to trusted essential service providers who assist us in operations like email delivery, and who are bound by strict confidentiality agreements; when required by law, such as to comply with a lawful request from public authorities; or in the context of a business transfer, such as a merger or sale of assets, where your information may be transferred to the new entity under the same privacy commitments. We want to assure you that we do not sell, rent, or trade your personal information to any third parties for their advertising or marketing purposes.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior to improve our site. The data collected is used in an aggregated, non-personally identifiable form. You may opt-out of tracking by Google Analytics by installing the Here.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, such as providing you with services, complying with our legal obligations, resolving disputes, and enforcing our agreements.

EU Privacy Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) grants you specific rights regarding your personal data. You have the right to request correction of inaccurate or incomplete data, request deletion of your personal data, and object to or restrict our processing of your data. To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will process your request within one month after verifying your identity, though for complex requests, this period may be extended as permitted by law.

We process your personal data based on the following legal grounds

Contract Performance: To fulfill our agreements with you. Consent: Where you have explicitly consented, which you may withdraw at any time. Legitimate Interests: For website operation, customer communication, service improvement, and security.

Age Limitations

Our Services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child under 13 has provided us with information, please contact us using the information provided at the bottom of this page, specifying: COPPA Information Request.

Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on this page with an updated 'Last Updated' date. For significant changes, we will notify you via email or a prominent notice within the Services. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

Marketing Communications

You may unsubscribe from our marketing emails and newsletters at any time by clicking the unsubscribe link in the email or by contacting us using the information provided at the bottom of this page. Please note that even if you opt out of marketing communications, you may still receive transactional messages, such as responses to your inquiries or important service-related notifications.

International Data Transfer

Our business operations are based in China, and the information we collect is primarily processed and stored within China. If you are located outside of China, please be aware that your information may be transferred to and stored in China, whose data protection laws may differ from those in your country.

Issues and Contact Information

For any requests regarding your personal information—including access, correction, amendment, deletion, or to file a complaint— please contact us using the email address provided at the bottom of this page.

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